University of Houston
Residential Life & Housing
4361 Wheeler St.
Oberholtzer Hall
Houston, Texas 77004
713.743.6000
Ethernet
Ethernet connectivity is available in Cougar Place, Moody Towers, and the Quadrangle. This service allows residents to access the internet from their rooms. Students will need an Ethernet card and internet software on their computers to use this service. If you have a wireless card, this service may be accessed in the lobby areas of Moody Towers, Oberholtzer Hall (OB), and Cougar Place. In addition, wireless connectivity is available in the dining rooms, the OB Ballroom, Moody Towers Commons, and most academic buildings on campus. For additional information on wireless access, please visit UH Information Technology.
Most newer computers typically come with an Ethernet network card. Network cards usually range between $20 and $50 for desktops and about twice as much for laptops. If yours did not, they can be purchased and installed in most local computer stores such as Cougar Byte (x3-5310) in the University Center (UC). Make sure the card you get is compatible with your computer and the RLH network.
If the network card is not installed, install the card in your computer as directed in your card's instruction manuals. Follow your card's directions to properly install the software drivers for the network card.
All residents must supply their own Ethernet cords, as all areas have been upgraded to use the standard Ethernet cables with RJ45 connectors on both ends. These jacks will be red in color to distinguish them from the telephone connections. Cougar Byte or the bookstore may have cords for purchase if you need one.
Ethernet Requirements & Preparation:
Notes
RLH-IT does NOT setup or troubleshoot problems with a resident's personal computer, the Ethernet card or related software; assistance for University supported software and TCP/IP configuration can be obtained from UH Information Technology Customer Services at 713-743-1411. If the jack is physically damaged, please report the damage via Fix-it to submit a Service Request. Please note that RLH does not supply any software or hardware that you may require to setup your access to the Residential Network (ResNet).
Some network cards for laptops require the use of a special cable (usually included with the card) that may require an additional coupler (found at most electronic stores) to connect to the Ethernet cable from RLH. The coupler is an RJ45 to RJ45 connector that allows you to join your cable's RJ45 end into our cable's RJ45 end.
The terms Ethernet card, network card, and NIC are used interchangeably in this documentation and are the same thing. Card is the same as adapter in this documentation. You normally see the terms Ethernet card/adapter and even network interface card (or NIC).
Computers using versions of Windows earlier than 2000 or XP are not supported; versions of Mac earlier than OS X or other OS, such as Linux, are not supported.
Ethernet Upgrades:
There are four options of internet connectivity service at Bayou Oaks and Cullen Oaks only:
BASIC - (No Charge – no need to sign up) Up to 128 kbps upload & 384 kbps download
ENHANCED - $40/semester($10/month) Up to 512 kbps upload & 1024 kbps download
ADVANCED - $80/semester ($20/month) Up to 1024 kbps upload & 2048 kbps download
PREMIUM - $120/semester ($30/month) Up to 1024 kbps upload & 4096 kbps download
Sign Up
Moody Towers Service Center - Monday – Friday, 8:00 a.m. – 5:00 p.m.
In order to connect to ResNet, you will need to have your CougarNet User name and Password. All First time users will need to register for CougarNet by calling 713-743-1411 or by email at support@uh.edu. If you already have a CougarNet account and wish to reset your password please click here.
Note: Gaming consoles must be registered at Moody Towers Service Center located on the ground floor. You will be required to provide your Student ID, the MAC address of your game console, and your CougarNet username (not your password) when submitting the Game Console Registration Form. Ethernet speed upgrades do not apply to gaming consoles.
The authentication process includes gathering the MAC address of your computer’s network card. Going through this process will insure that you are able to connect to the network; you cannot connect until you do so.
NO PERSONAL INFORMATION IS GATHERED or stored by this operation, other than your MAC address.
Before attempting to connect to ResNet please read the University of Houston Manual of Administrative Policies and Procedures: Policy 10.00.00, Policy 10.03.01, and Policy 10.03.04 in effect for all Staff, Faculty, and Students.
